Patient Advocate - St. Luke's (Duluth, MN)

St. Luke's is dedicated to high-quality patient care, and we'd like the opportunity to resolve your concerns. All concerns will be handled in a respectful and timely manner. If you have a concern about your care:

• Talk to the nurse or clinic manager
• Call a Patient Advocate at 218.249.5400 or send them an email

If your concern is not addressed to your satisfaction, contact one of the following during business hours (Monday–Friday, 8 a.m.–5 p.m.):

• St. Luke's Director of Quality Management, 218.249.5239
• St. Luke's Administration, 218.249.5671
• Lake View Hospital Administration, 218.834.7300

Additional resources for patient advocacy or reporting complaints about a healthcare organization include:

The Office of Quality Monitoring

The Joint Commission
www.jointcommission.org

Office of Health Facility Complaints
85 East 7th Place, Suite 300
P.O. Box 64970
St. Paul, MN 55164-0970
651.201.4201